Associate Manager, Instructional Design, Content Curation

Altria Client Services

Richmond, Virginia

9/24/2018 5:59:42 AM


Human Resources Compliance



Looking to be a catalyst for how Altria grows its Leadership Advantage? Are you ready to make an impact on how our 8,000+ employees learn and develop to drive our business success now and into the future? Come join Altria, where you can optimize our Learning & Development (L&D) technology and help shape the future of L&D.

We are currently seeking highly qualified candidates for an Associate Manager of Instructional Design, Content Curation to join our Human Resources & Compliance function in Richmond, Virginia. This role will report to Altria’s Director of Learning & Development, who has responsibility for Altria’s entire enterprise L&D strategy and execution. The enterprise L&D team currently will have six members.

Altria’s enterprise Learning & Development team will design, deliver, and measure programs and training that build stronger leaders at all levels, grow Our Leadership Advantage, and help ensure we have the talent and capabilities to achieve our future business goals. This position will contribute to that vision by effectively curating and developing content aligned with leadership development, business strategies, and stakeholder needs. Altria’s employees already are a competitive advantage, and we are looking to increase that advantage by building out our enterprise L&D team and investing significant resources in this center of excellence. This role will help reshape how Altria attracts, develops, and engages the talent needed to maximize our core businesses while innovating for the future.

Your Impact:

* Help transform Altria’s enterprise L&D strategy, approach, and overall value to the organization
* Partner with key stakeholders to assess learning needs, design, develop, implement, and evaluate content
* Curate high quality third party content for integration into our LMS platform that aligns with Our Leadership Advantage and practices core to the Altria Family of Companies
* Create curriculum/playlists with content from a variety of sources to support learner development and behavior application
* Serve as a “content custodian” supporting the evaluation of existing content and potential new content to meet modern learner needs
* Identify the appropriate delivery modality (ILT, online, social, etc.) based on best practice adult learning techniques
* Understand and effectively incorporate leading-edge trends with respect to adult learning content creation/curation
* Introduce innovative practices to ensure Altria’s L&D offering remains fresh, engaging, and a competitive advantage

Specific Skills

What we seek:

* 5+ years of experience in L&D or related Human Resources function
* Bachelor’s degree in Human Resources, Instructional Design, Training & Development, General Business, or comparable field
* Advanced degree in Organizational Development or comparable field strongly preferred
* Additional HR or line experience also preferred
* Expertise in adult learning principles, assessment and evaluation techniques, and content design
* Knowledge of and access to third party content vendors and hosts
* Strong written and verbal communication skills
* Strong strategic thinking, consulting, and influencing capability
* Well-developed project management, vendor management, contracting, and budgeting skills
* Intellectual curiosity when it comes to best practices and trends connected to adult learning theory, including willingness to try innovative ideas
* Strong proficiency in change leadership
* Outstanding collaboration skills given multiple stakeholders, including other enterprise L&D team members, functional L&D resources, Information Services, and other parts of Human Resources
* One who naturally operates with a sense of urgency and has ability to balance effective collaboration with independent action
* Travel may be required

Become Part of Altria:
Altria is a Fortune 200 company, proud to call Richmond, Virginia our home. Our companies – which have been the undisputed market leaders in the U.S. tobacco industry for decades – include some of the most enduring names in American business: Philip Morris USA, the maker of Marlboro cigarettes, and U.S. Smokeless Tobacco Company, the maker of Copenhagen and Skoal. We also own John Middleton, manufacturer of Black & Mild cigars, Nat Sherman, a super-premium cigarette and cigar business and Nu Mark, an innovation company which makes e-vapor products like Mark Ten. In addition to seeking to maximize our core businesses, we aspire to be the U.S. leader in authorized, non-combustible, reduced-risk products.

We complement our total tobacco platform with Ste. Michelle Wine Estates, a collection of distinctive wine estates and maker of Chateau Ste. Michelle, and our significant equity investment in Anheuser-Busch InBev – the world's largest brewer.

Learn how our employee goal is to develop high performing and engaged employees who will help us tackle big challenges and continue to deliver superior results in the future at Our Employees.


Each Altria company is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class.

Richmond, VA - Virginia


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