Sr Research Analyst

Altria Group, Inc.  - Richmond, VA
Monday, February 22, 2010

The mission of Altria Group, Inc. is to own and develop financially disciplined businesses that are leaders in responsibly providing adult tobacco and wine consumers with superior branded products. Altria Group is the parent company of Philip Morris USA, the largest cigarette manufacturer in the United States, as well as U.S. Smokeless Tobacco Company and John Middleton – recently acquired companies that offer leading brands in the growing moist smokeless tobacco and machine-made cigar categories.

Altria Client Services’ role is to provide high quality services to the Altria family of companies. We are currently seeking a highly qualified Senior Research Analyst to join our Sensory Product Research department in Richmond, VA.

The successful candidate will collaborate with the Product Development team to set the direction of product sensory and usage performance research to help drive insights and inform new product decisions. This position requires the incumbent to have a thorough knowledge of research methods and to be able to define new approaches and link data to behavioral/sensory theory. An ability to influence others and gain consensus from the team (managers, directors) will be a critical success factor.

Specific accountabilities include but are not limited to:
• Collaborating with Sensory Product Research manager and the Product Development team to define the sensory research strategy and scope of work for product research.
• Providing actionable insights from sensory product research to impact strategic business plans.
• Managing multiple priorities and projects in a rapidly changing environment.
• Assist with identification and management of external research vendors.
• Working with cross functional teams to establish sensory research objectives and deliverables.
• Designing sensory research studies.
• Ensuring proper conduct of research.
• Managing research in the field, ensuring that research team is fully engaged in research and research findings.
• Ensuring that research questions are answered by the research, engage team in new hypothesis and idea generation from the research.
• Preparing download and engage team in consensus building around findings.
• Presenting findings to project directors and VP of MICR.
• Working with others to ensure “common knowledge” base.
• Supervising others.
• Mentoring others to grow strength of sensory research team.
• Advancing the sensory product research infrastructure.
• Maintaining and tracking budget for product area.
Specific Skills Qualifications include:
• A PhD or Masters Degree in Food Science, Social Sciences or Psychology.
• Two or more years of experience leading product research teams (preferably in a consumer goods company).
• Excellent communication, analytical and problem solving skills.
• A broad knowledge of statistics, research methodology development, and quantitative/qualitative research methods.
• A deep knowledge of one of the following technical areas: statistics, sensory methods, qualitative research methods, quantitative consumer research methods.

At Altria Client Services, we recognize that our people are the reason we achieve our business goals. We believe in developing the leadership potential of our employees by providing them with opportunities for training, development and advancement

In addition to the opportunity to apply and develop your research skills toward key business objectives, we offer an excellent compensation package including a competitive base salary, comprehensive health/vision/dental insurance, participation in our incentive compensation and deferred profit sharing programs as well as a relocation assistance package.
NOTE* Altria Client Services Inc. is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, national origin, or other legally protected characteristic.
Sub-Function Market Info & Consumer Research
City Richmond
State Virginia

Richmond, Virginia

Richmond, VA



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